Eurofork sta cercando un/una Tecnico Service. La nuova risorsa si occuperà delle seguenti attività:
Ricezione di chiamate e segnalazioni da parte dei clienti, comprensione del problema
Analisi delle problematiche in collaborazione con i tecnici di reparto dedicati
Struttura della metodologia di controllo problematiche su basi statistiche
Pianificazione, in collaborazione con il responsabile tecnico service e con l’ufficio PM, di eventuali interventi tecnici necessari per risolvere le problematiche precedentemente analizzate
Compilazione di documentazione e rapportini di assistenza collegati alle attività svolte
Mantenimento e gestione della comunicazione in italiano / inglese con clienti internazionali su attività di assistenza
Traduzione delle metriche in informazioni utili e significative con la produzione di documentazione interne ed esterne verso i clienti
Si richiede:
Diploma tecnico, preferibilmente elettrico/elettronico e di automazione
Lingua inglese
Forte interesse all’ambito automazione
Predisposizione al rapporto con il cliente
Forte propensione logica al problem solving
Flessibilità
La ricerca è aperta a candidati di ambo i sessi.
Application
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E4CUBE
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